MacOS
Step 1. Check if the agent is installed
Open the Terminal:
Click the Launchpad icon in the Dock.
Type Terminal in the search field and click it.
Alternatively, open Finder, navigate to
/Applications/Utilities/, and double-click Terminal.
Run the following command:
pkgutil --pkgs=com.secfix.launcher
If previous command returns nothing, then try this one:
pkgutil --pkgs=com.launcher.launcher
If you see a package name displayed, it means the agent is installed. If no output is returned, the agent is not installed.
Step 2. Uninstall the Agent
If the package name is com.launcher.launcher or com.secfix.launcher, run the following commands separately (administrator privileges required):
sudo launchctl unload /Library/LaunchDaemons/com.secfix.launcher.plist
sudo rm -f /Library/LaunchDaemons/com.secfix.launcher.plist
sudo rm -rf /usr/local/secfix
sudo rm -rf /etc/secfix
sudo rm -rf /var/secfix
sudo pkgutil --forget com.secfix.launcher
After running these commands, you should see the confirmation message:
Forgot package ‘com.secfix.launcher’ on ‘/’.
Windows
Step 1. Check if the agent is installed
Press the Windows key to open the search bar.
Type Services and open it.
Look for a service named
LauncherSecfixSvc.
Step 2. Uninstall the agent
Press the Windows key to open the search bar.
Search for Add or Remove Programs and click it.
3. Locate SecFix Launcher, expand it, and click Uninstall:
Linux
Step 1. Check if the agent is installed
Open command line.
Run the following command:
apt list | grep launcher.secfix/
If a result is displayed, the agent is installed; otherwise, it is not.
Step 2. Uninstall the agent
Run the following commands:
sudo systemctl stop launcher.secfix
sudo systemctl disable launcher.secfix
sudo dpkg --purge launcher-secfix
sudo rm -rf /var/secfix /etc/secfix
Troubleshooting
How do I remove an employee’s computer from Secfix?
Navigate to Computers in Secfix.
Click the three dots next to the device and select Delete:
You can then choose to either send uninstall instructions to the device owner or uninstall the Secfix Agent yourself.
Once uninstalled, the device will no longer appear on the list.
Why does a removed computer keep reappearing in Secfix?
The agent is still active on the device. Follow the uninstallation steps to ensure complete removal.